We strive to process orders as quickly as possible. But we will try to accommodate any order change request. As long as the order hasn't began the printing/embroidery/engraving process. 

The quickest way to get a hold of us is by emailing us at OrderChange@giftedseeds.com 

Please be sure to include your full name, phone number, order number and to let us know what changes need to be made.

We will be sure to let you know, as quickly as possible, whether we were able to make the wanted changes.

Please track your package via the link sent in your Shipping Confirmation email. Or copy and past the tracking number via the Track My Package page on our site.

If the package was marked as delivered by the carrier, but you have not received it, unfortunately we are not responsible for lost/stolen items.

There may be cases where the delivery was made, but the package was left in an unexpected location at the customer's or recipient's address.

Please reach out to the carrier and inquire if any additional details were left by the delivery person.  
For example: “Left under the table on the back porch."
At times the description they provide will give clues that maybe the carrier delivered it next door or across the street, etc.

If the carrier is unable to locate the package, you will need to file a claim report directly with the carrier.

We're not yet able to assist with filing claims with shipping carriers but hope to do so in the future!

For more details please see the FAQ "What if my order is lost in the mail."

There are a few reasons an order can be returned to sender, but most often it is due to an undeliverable address.

Other instances include the package being unclaimed at customs or refused/returned by the customer/recipient.

Please contact us and with an updated address for the item to be reshipped. New shipping charges will apply for all orders that have been unclaimed at customs, returned/refused by you or your recipient, and/or had an incorrect address originally provided.

Please email us at
info@giftedseeds.com

For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. But no worries! We'll cover the costs of  a replacement order for you.

Please email us at info@giftedseeds.com

Unfortunately we are not responsible for packages that have been marked as delivered. 

If your package has been marked as delivered and ALL shipping address info is correct,  please contact the carrier to file a claim for a lost/mis-delivered/stolen item.

We use a number of carriers depending upon your location. Each carrier has their own requirements and claim report policies. 

If you've noticed that your Shipping Address was entered wrong. Please see the next FAQ.

Unfortunately once a package is shipped we cannot re-route it on our end.

You will have to contact the carrier directly ask for the package to be either Re-Routed or Held at their station for pick-up. Keep in mind, that if you've entered a completely different city/state/country, your only option is to request is a re-route. 

If a re-route isn't possible and the item is returned by the receiver, you will have to wait for the order to be returned to us. We will then contact you. Please understand that you will be charged additional shipping to re-ship the item to the correct address.

Unfortunately we are not responsible for packages that have been delivered to an address that was provided, although wrong, and the package hasn't been returned. 

We use a number of carriers depending upon your location. Each carrier has their own requirements and procedures for re-routing a package or asking it to be held for pick up. 

Your shipping confirmation email with tracking number will let you know which carrier is handling your shipment.

If your package has been marked as delivered and ALL shipping address info is correct. Please contact the carrier to file a claim for a lost/mis-delivered/stolen item. Please see the above FAQ for more details. 

Currently no. However, we are working on a way to offer this service without having to manually process each order.

The manual option does not lend itself to being efficient and digitally tracked.

As soon as we can offer the add-on option to personalize your items, we will send an email blast out to our village.

Please be sure to subscribe to our mailing list!

*** If there is a special event and/or you have a group order that you would like to have personalized for an added special touch. Please reach out to us.

We would love to help with this special order and/or event, if we can.

Let us know what your ideal date of delivery is, item/s you're considering and any information that you may feel is important.

Contact us at info@gmail.com

We'll get back to you and let you know if we can make it happen and what the additional personalization fee will be.

It takes a Village!

We have a list of favorite Non-Profits that we would love to Sow a Seed into. However, we are always open to learning about more organizations.
  
Please send us an email at info@giftedseeds.com

Please be sure to include any materials or links that would help to educate us on your (or their) mission and goals. 

Thank you for being a Blessing and for the seeds you sow!
xo Gifted Seeds

Unfortunately the world is still being affected by Covid-19, and certain areas are experiencing shipping delays due to Covid-19 spikes and new variants. This is why we ask for you to please allow a few days after your EDT before contacting us about your order. 
  
You can also track your package via your shipping confirmation email or copying and pasting the tracking number on our Track My Package page on our website. 

Depending on what your needs are, we have a variety of emails to address different topics. 

REMEMBER: To Please READ through our FAQ for the required and important information needed when reaching out to us. You will need to know what to include when you submit your email inquiry.
Incomplete information/emails will unforutnately delay the process.  

Damages:
damages@giftedseeds.com

Returns/Exchanges/Shipping Issues:
support@giftedseeds.com

Cancel/Change Order:
orderchange@giftedseeds.com

Future SEED Recipients:
info@giftedseeds.com

All other inquiries:
info@giftedseeds.com

We all love a special sale price or discount offer. 

Here are ways to be notified of our future sales, discount codes and/or Village only sales.

Subscribe to our mailing list and become a part of our Village. You'll receive 15% off your first order.

Village members will also receive discount codes, flash sale notification and double coupon codes that won't be advertised anywhere else.

Village members will also be privy to public sales/discount codes 48-72hrs before it is released to the public or via our social media accounts.

(You'll also be kept in the loop for any new releases, upcoming pop-ups and interviews to look out for.)

Follow us on social media for special sales and discount codes!

Instagram
Twitter
Facebook
TikTok 

Be sure to hit the notification button. We don't want you to miss out when we post sale information and/or new discount codes. 

It takes a Village!

We LOVE our Village! 

We also love seeing our Village show support for us socially. Please include any of the following hashtags in your post/s.

#GSVillage #GiftedSeeds #love4GS #givegs #tgtrgb #gstgtgb #GS

Don't forget to tag us!

Want to be an official Village Member?

Subscribe to our mailing list and become a part of our Village. You'll receive 15% off your first order.

Village members will also receive discount codes, flash sale notification and double coupon codes that won't be advertised anywhere else.

Village members will also be privy to public sales/discount codes 48-72hrs before it is released to the public or via our social media accounts.

(You'll also be kept in the loop for any new releases, upcoming pop-ups and interviews to look out for.)

Follow us on social media for special sales and discount codes!

Instagram
Twitter
Facebook
TikTok 

Be sure to hit the notification button. We don't want you to miss out when we post sale information and/or new discount codes. 

It takes a Village!

We are always interested in hearing about opportunities to expand and build our Village!

Please reach out to us and tell us what you're thinking.

Let's build... info@giftedseeds.com

It takes a Village!

We strive to process orders as quickly as possible. But we will try to accommodate any order change request. As long as the order hasn't began the printing/embroidery/engraving process. 

The quickest way to get a hold of us regarding an order change is by emailing us at OrderChange@giftedseeds.com 

Please be sure to include your full name, phone number, order number and to let us know what changes need to be made.

We will be sure to let you know, as quickly as possible, whether we were able to make the wanted changes.

We strive to process orders as quickly as possible. But we will try to accommodate any cancel order request. As long as the order hasn't been dispatched from our warehouse or fulfillment center.

If your order has been dispatched from our warehouse or fulfillment center, you will have to wait until you receive it. You then can request a return with our returns department.

Unfortunately orders placed during a sale cannot be cancelled once placed. ALL SALES ARE FINAL.

The quickest way to get a hold of us regarding changes on  an order, is by emailing us at OrderChange@giftedseeds.com 

Please be sure to include your full name, phone number, order number and to let us know what changes need to be made.

We will be sure to let you know, as quickly as possible, whether we were able to make the wanted change/s.

Please track your package via the link sent in your Shipping Confirmation email, or copy and past the tracking number via the Track My Package page on our site.

If the package was marked as delivered by the carrier, but you have not received it, unfortunately we are not responsible for lost/stolen items.

There may be cases where the delivery was made, but the package was left in an unexpected location at the customer's or recipient's address.

Please reach out to the carrier and inquire if any additional details were left by the delivery person.
For example: “Left under the table on the back porch."

At times the description they provide will give clues that maybe the carrier delivered it next door or across the street, etc.

If the carrier is unable to locate the package, you will need to file a claim report directly with the carrier.

We are not yet able to assist with filing claims with shipping carriers but hope to do so in the future!

If you have any questions please contact us at support@giftedseeds.com

For more details please see the FAQ "What if my order is lost in the mail."

There are a few reasons an order can be returned to sender but most often it is due to an undeliverable address.

Other instances include the package being unclaimed at customs or refused/returned by the customer/recipient.

Please contact us and with an updated address for the item to be reshipped. New shipping charges will apply for all orders that have been unclaimed at customs, returned/refused by you or your recipient, and/or had an incorrect address originally provided.

Please email us at support@giftedseeds.com

For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. We will cover the costs of  a replacement order for you.

Please email us at support@giftedseeds.com

Unfortunately we are not responsible for packages that have been marked as delivered. 

If your package has been marked as delivered and ALL shipping address info is correct. Please contact the carrier to file a claim for a lost/mis-delivered/stolen item.

We use a number of carriers depending upon your location. Each carrier has their own requirements and claim report policies. 

If you've noticed that your Shipping Address was entered wrong. Please see the next FAQ.

Unfortunately once a package is shipped we cannot re-route it on our end.

You will have to contact the carrier directly ask for the package to be either Re-Routed or Held at their station for pick-up. Keep in mind, that if you've entered a completely different city/state/country, your only option is to request a re-route. 

If a re-route isn't possible and the item is returned by the receiver, you will have to wait for the order to be returned to us. We will then contact you. Please understand that in this instance you will be charged additional shipping fees to re-ship the item to the correct address.

Unfortunately we are not responsible for packages that have been delivered to an address that was provided, although wrong, and the package hasn't been returned. 

We use a number of carriers depending upon your location. Each carrier has their own requirements and procedures for re-routing a package or for asking it to be held for pick up. 

Your shipping confirmation email with tracking number will let you know which carrier is handling your shipment.

If you have any questions please contact us at support@giftedseeds.com

If your package has been marked as delivered and ALL shipping address info is correct. Please contact the carrier to file a claim for a lost/mis-delivered/stolen item. Please see the above FAQ for more details. 

Currently no. However, we are working on a way to offer this service without having to manually process each order. The manual option does not lend itself to being efficient and digitally tracked. 

As soon as we can offer the add-on option to personalize your items, we will send an email blast out to our village. 

Please be sure to subscribe to our mailing list!

*** If there is a special event and/or you have a group order that you would like to have personalized for an added special touch. Please reach out to us.

We would love to help with this special order and/or event, if we can. Let us know what your ideal date of delivery is, item/s you're considering and any information that you may feel is important.

Contact us at info@gmail.com

We'll get back to you and let you know if we can make it happen and what the additional personalization fee will be. 

It takes a Village!

As long as they meet our return/exchange policy criteria, it should be no problem at all to exchange your item for a different size. Additional shipping fees will apply.

Please keep in mind that your items are more than likely made to order. Be sure to double check your sizing, based on the size guide provided on our website for each style before placing your order. 

Return/Exchange Policy Criteria - Items must be unworn, unsoiled, free of any oils/perfume smells and not laundered.

Exchanges - If you've found that you've ordered the wrong size and would like to exchange for a different size, please contact support@giftedseeds.com for assistance within 10 days of receiving your order. Please be sure to include your full name, contact info and order number. 

Re-Stock Fee - There will be a $7 restock fee for all made to order products.

Re-Turn Postage - You will be responsible for the cost of the return postage. As this time we do not offer free returns. But we hope to in the near future!

Insurance/Tracking - We are not responsible for lost or stolen packages. Please be sure to properly insure and send the package with tracking capabilities. 

**SALE ITEMS ARE NOT ELIGIBLE FOR RETURNS**
(ALL SALES ARE FINAL.)

Discount codes are not considered sale items.

Here's what you should know about our Return/Exchange Policy Criteria:

• Returns/Exchanges must be in brand new condition, with original packaging and proof of purchase.
(Unworn, Unsoiled, Free of Oil/Perfume Smells and Unlaundered)

• Exchanges must be initiated within 4 weeks of the original order date.

• Returns must be must be postmarked for return within 10 days of the confirmed delivery date. Contact us at support@giftedseeds.com

Exchanges - If you've found that you've ordered the wrong size and would like to exchange for a different size, please contact support@giftedseeds.com for assistance within 4 weeks of the original order date.

Please be sure to include your full name, contact info and order number.

Re-Stock Fee - There will be a $7 restock fee for all made to order products.
If the item is misprinted/damage/defected, there is no restock fee.  See the next FAQ for more details. 

Re-Turn Postage - You will be responsible for the cost of the return postage. As this time we do not offer free returns. But we hope to in the near future!

Insurance/Tracking - We are not responsible for lost or stolen packages. Please be sure to properly insure and send the package with tracking capabilities.
 

Any claims for misprinted/damaged/defective items must be submitted within 10 days after the product has been received.

Claims deemed an error on our part are covered at our expense.

If you notice an issue with your item/s, please email us a photo of the damaged item/s along with your full name and order number.

Email us at damages@giftedseeds.com

Unfortunately once a package is shipped we cannot re-route it on our end.

You will have to contact the carrier directly and ask for the package to be either Re-Routed or Held at their station for pick-up. Keep in mind, that if you've entered a completely different city/state/country, your only option is to request a re-route. 

If a re-route isn't possible and the item is returned by the receiver, you will have to wait for the order to be returned to us. We will then contact you. Please understand that you will be charged additional shipping to re-ship the item to the correct address.

Unfortunately we are not responsible for packages that have been delivered to an address that was provided incorrectly,  and the package hasn't been returned. 

We use a number of carriers depending upon your location. Each carrier has their own requirements and procedures for re-routing a package or asking it to be held for pick up. 

Your shipping confirmation email with tracking number will let you know which carrier is handling your shipment.

If your package is returned, we will notify you to confirm the shipping address and re-ship the item. Additional shipping fees will apply. 

Please contact us with any questions at support@giftedseeds.com

Helpful Hint: If you know the person located at the address, of where the package was accidentally shipped, it may be faster for you to get your package by contacting them directly. You can send them a pre-paid shipping label, have them print it, tape it over the existing mailing label and drop it off for shipping. Be sure to insure the package and add tracking capabilities. 

If your package has been marked as delivered and ALL shipping address info is correct,  please contact the carrier to file a claim for a lost/mis-delivered/stolen item. Please see the FAQ - "What if my order was lost in the mail?"

The estimated delivery time (EDT) is our prediction of when an order could be delivered to you.

 The EDT is the sum of estimated fulfillment and shipping time.
(Think:  estimated fulfillment + estimated shipping = estimated delivery time.)

Our fulfillment time average is 2–5 business days for non-apparel products and 2–7 business days for apparel products. (Keep in mind that the majority of our items are made to order. If it is a stock item, it will shipped within 2-3 business days.)

When we calculate the estimated fulfillment time, we take into account the current order volume and our capacity.The estimated shipping time is calculated according to our historical shipping data for deliveries to your area or region.

The estimated delivery time is just an estimate, it is not a guarantee. You can receive the order past the EDT for reasons, like: Issues with products being out of stock, quality control, and shipping related delays. (ie: failed delivery attempts, service disruptions, etc.)

That being said, we will work our hardest to meet our delivery estimates. If you’re ever in a situation where you haven’t received the order and it’s past its EDT, please allow a few more days.

If after a few more days, you've still not received your order, please get in touch with us at support@giftedseeds.com

We’ll check your order status and let you know how to proceed.

Our shipping rates are based on a flat rate, per item.

For every additional item of the same shipping rate, there is a small increase shipping fee added. Instead of the full flat rate. If there are multiple items with different flat rates. The first rate is based on the higher priced shipping fee. The additional fees will be calculated based on the other (lower shipping fee items') additional charges.

This is done to offer a lower shipping rate, to our customers who are ordering multiple items. It is our goal to keep shipping rates to a minimum. Versus the flat fee per item or for additional weight. 

At this time we offer FREE Shipping in the US only, on all orders $50 or more.  It is our goal to offer FREE shipping for ALL orders in the future!

We ship inside and outside the United States. Shipping cost will vary based on your location.
It will be easier for you to calculate your shipping cost by adding items to your shopping cart. The cart will automatically adjust the rates for you. 

We currently ship throughout the United States, Canada, and a few other regions.

If we do not ship to your country or region, please reach out to us. We'd love to hear where else Gifted Seeds is wanted. It will help us decide where we should ship to next. It is our goal to one day be able to ship all over the world.

Please contact us at info@giftedseeds.com

We believe that everyone deserves to have a little Gifted Seeds in their life.
It takes a Village!

International orders may be subject to import duties and taxes on receipt of the package in the destination country.

The customer is responsible for any customs charges that may be applied to the shipment. Unfortunately, Gifted Seeds has no control over these charges.

Customs determines these charges and Gifted Seeds has no way of knowing what these charges may be.

Gifted Seeds  is not responsible for any actions taken by customs or the chosen package delivery service.

For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. We will cover the costs of  a replacement order for you.

Please email us at support@giftedseeds.com

Unfortunately we are not responsible for packages that have been marked as delivered. 

If your package has been marked as delivered and ALL shipping address info is correct. Please contact the carrier to file a claim for a lost/mis-delivered/stolen item.

We use a number of carriers depending upon your location. Each carrier has their own requirements and claim report policies. 

If you've noticed that your Shipping Address was entered wrong. Please see the FAQ -  "What to do if I've made a mistake on my shipping address and the order has shipped."

Please track your package via the link sent in your Shipping Confirmation email, or copy and past the tracking number via the Track My Package page on our site.

If the package was marked as delivered by the carrier, but you have not received it, unfortunately we are not responsible for lost/stolen items.

There may be cases where the delivery was made, but the package was left in an unexpected location at the customer's /recipient's address. Please reach out to the carrier and inquire if any additional details were left by the delivery person. For example: “Left under the table on the back porch." At times the description they provide will give clues that maybe the carrier delivered it next door or across the street, etc. 

If the carrier is unable to locate the package, you will need to file a claim report with the carrier.

We're not yet able to assist with filing claims with shipping carriers but hope to do so in the future!

If you have any questions please contact us at support@giftedseeds.com

For more details please see the FAQ "What if my order is lost in the mail."

There are a few reasons an order can be returned to sender but most often it is due to an undeliverable address.

Other instances include the package being unclaimed at customs or refused/returned by the customer/recipient.

Please contact us and with an updated address for the item to be reshipped. New shipping charges will apply for all orders that have been unclaimed at customs, returned/refused by you or your recipient, and/or had an incorrect address originally provided.

Please email us at support@giftedseeds.com